Whatever your condition, our team is here to help
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Traumatic Brain Injury, TBI
Traumatic Brain Injury occurs when brain injury is acquired with trauma, most commonly associated with car accidents and falls.There is also increasing evidence of the impact of blows to the head in sport causing concussion and potential long term effects from this known as Post-Concussion Syndrome (PCS).
Traumatic Brain Injury may result in widespread brain damage, affecting different areas of the brain which add to the complexity of movement changes after TBI. Movement retraining and exercise is important for the initial and long-term management to maximise recovery and improve health and wellbeing of people living with a brain injury. In particular, with PCS the metabolic changes in the brain, mean the exercises and management need to be precise to maximise the timeliness of the recovery.
At Neurospace we offer specific assessment and management for concussion injuries, and programs for ongoing rehabilitation with Traumatic Brain Injury.
Multiple Sclerosis, MS
MS in an autoimmune disorder where the protective layer around the nerves (Schwann cells) is damaged with a secondary effect of causing the nerves to slow down conduction and progressively lead to degeneration of the nerves themselves. Any nerves can be damaged in the limbs, the spinal cord or the brain. Each person will present with a different combination of symptoms and will have individual life stage to consider.
A huge amount of research has gone into the management of MS to minimize the inflammatory response and maximize function. Exercise is a very important part of the management process, and it needs to be done in the right way and with support to monitor changes over time. Neurospace bases programs around the MS Get a Head Start program, and has progressed this into our MS Go class for ongoing support.
Support is also given to manage concurrent symptoms such as fatigue, spasms, finding equipment if required.
Cerebral Palsy, CP
The movement changes from injury to the brain or spinal cord at birth are with a person for life and these are usually well managed through childhood. However in late teens the services and the interest in therapy can drop off, and we at Neurospace are here ready to help when you are ready to make some changes.
Cerebral Palsy will result in the musculoskeletal and cardiovascular systems developing differently from a ‘normal’ person and the management needs to be different to a person who has acquired neurological injury later in life. As an adult you are now able to use some movement retraining to reduce the spasms and make the choices you want to in exercise.
Like all neurological conditions – finding what you enjoy and feel empowered to do is what we want to partner with you on – and we offer one to one work, training in the NeuroStudio, progressions in the home program and hydrotherapy (aquatic therapy).
Functional Neurological Disease, FND
Functional Neurone Disease is where an alteration in voluntary movement control or normal sensation that cannot be explained by any medical diagnosis can have huge social implications. FND can be incredibly frustrating for the person with the disorder and their support people.
Physiotherapy and exercise play an important role in the management, and reversal of the symptoms. Our approach is to understand you, your personal situation and your goals. We assess any old issues that may be compounding your movement difficulties, your current abilities, and your overall neurological presentation.
In treatment, we seek to find ways to move and exercise that you can achieve comfortably with control and build up from there. We have found this is a difficult journey for you to make alone and considerable support is needed to make change. We are happy to liaise with your team of health professionals.
Other Neurological Conditions
We have helped to manage a diverse range of less common neurological conditions such as motor neurone disease, variations of muscular dystrophy, Frederich’s Ataxia, Hereditary Spinal Paralysis, and after effects of Polio. We apply the same approach of understanding your goals, and assessing the impairments and how these impact on your ability to complete everyday tasks, and trying to develop a team solution that works for you.
Our Neurospace training and experience in assessing and treating clients holistically gives us a good basis for the treatment and management of people living with complex presentations. This may include someone living with multiple diagnoses, or someone with multiple ongoing issues after a significant accident. For example, someone living with a TBI but also having sustained multiple areas of trauma on top of the head injury or had multiple co-morbidities prior to their accident.
Our team is experienced and confident in managing complex clients safely and effectively to exercise and reach their goals.
Frequently asked questions
Neurospace Clinic: 8-5 Mon, Wed, Fri 8-6 Tue, Thu
NeuroStudio: 8-5 Mon 8-5:30 Tue, Wed, Thu 7:30-4:30 Fri
No. You only need a doctor’s referral if you wish to claim through the Department of Veterans Affairs or through your insurance company (e.g. Workcover, Comcare), or if you use a Chronic Care Plan package.
Yes. You can claim a portion of your appointment from Medicare so long as you have any Chronic Care plan referral from your doctor. This can be processed directly at the time of your appointment if you have your bank details registered with Medicare. This is for a maximum of 5 visits per year inclusive all allied health professionals selected by the GP to manage your chronic health condition.
Yes we provide services for people with an insurance claim for their injury. We are often chosen to help solve complex or long standing cases. To be eligible to claim on your insurance, we require the following:
- A doctor’s or your case manager referral
- Your claim number
- Your insurance company and claim manager
We need to get preapproval for the initial assessment before the first consultation and defined number of sessions.
Please note that all claims are subject to approval by the insurance company. If the insurer or Comcare does not agree to Neurospace’s full fees then you are required to pay the gap and seek direct reimbursement from the insurer. For example, the insurance company may only pay for a 20 minute consult when Neurospace treats standardly for a minimum of 30 minutes.
We use Tyro which covers most health funds. We can process your appointment through our Tyro machine at our Phillip practice on the day of your consultation only. You must bring your Health Fund Card for this to happen. If you ring up to pay for a telehealth or home visit appointment you will need to claim this back later from your health fund.
We accept EFTPOS and credit card facilities. We no longer accept cheque and prefer not to handle cash. Please note that we do not accept American Express or Diner’s Club. Payment is expected within 7 days of the service if paying privately. Third party payments need to be preset up before the consultation, and if you are planning to use this the paperwork needs to be provided before the session.
Neurospace is a registered provider with the National Disability Insurance Scheme, the NDIS. We offer services in Physiotherapy, Exercise Physiology and allied health assistant.
If you have a plan already in place, please call to discuss how Neurospace can work with you to reach your goals. If you are still in the planning stages, we can also discuss what services are available in the community that may be of benefit to you.
As a registered provider, we can bill directly to the NDIS for your services or you can chose to self-manage your plan or have someone manage your plan for you. We also work closely with other providers to provide you with the best care.
We are able to help all My Aged Care package holders except for Self-Managed. We work closely with you and your aged care provider to ensure that we deliver outstanding service in the home or in our clinics. We also are able to do ‘top up’ visits to aged care facilities where you feel more help is needed on top of the physio or exercise services provided there. This may need to be paid privately.
We offer services as home visits, community visits ( somewhere not your home) and at the pool. There is an additional charge for these due to the extra time required to travel to a home or care facility. Please contact us to discuss external visits in greater detail.
We offer telehealth using a range of ‘video’ communications to assess and manage you online. Our telehealth charges are the same as if you were in the rooms.
Physiotherapists and Exercise Physiologists work together, complementing each other’s work. Everyone can benefit from a physiotherapy or exercise physiology session of a comprehensive movement / fitness check up. Often we are not aware that something is changing in our bodies until pain and reduced function scream out at us to get in checked. You do not need a doctor’s referral to seek an answer from us, and if you need a doctor we will refer you on with a detailed letter.
The physiotherapy and exercise physiology we offer at Neurospace is particularly targeted at long standing and difficult problems. We place emphasis on clients gaining quality of life and meaning from our therapy. See our Fit to Retire package to get a start on making a difference in your quality of life.
Neurospace has a special interest in helping people with movement problems due to damage to the nervous and/or sensory systems. Our approach has been developed by a lifetime of work by our principal therapist Deborah Carrera and there is systematic training approach to ensure all the team understand this. We apply a holistic approach that seek to assess the underlying impairments and understand how these impact the way you move. We develop and progress the treatment plan addressing both the impairments and retraining the way you move.
In addition, we apply this holistic approach to issues such as joint pain, sporting injuries , and post surgery rehabilitation. We like to think we can help anyone, but if we don’t think we are the right place for you , we let you know and refer you onto a place that can help you.
Our therapists enjoy taking a hands-on approach and this makes up the majority of the treatment. However, some machines are beneficial in helping recovery. For example, we use cold laser therapy to help mobilise scar tissue and improve healing, muscle stimulators to activate weak muscles. When a machine is used, the therapist remains with you, and this is only a small portion of the overall assessment and treatment.
Home exercises will be beneficial to virtually all problems we encounter, however it is always your choice as to what you do. The brain relearns the correct movements by doing repetitions frequently, so we try to keep the number of exercises small and choose the most appropriate for you. We discuss how this is going to fit into your current routine and work with you to make the program achievable for your situation.
Yes. Equipment can be purchased through Neurospace. We stock a range of exercise equipment that you can purchase to assist your rehabilitation program. Our therapists may also prescribe certain items such as braces to assist movement – and aids to help you in the home. We can order these if you wish.
Why Choose Neurospace?
Excellent professional staff and service, very friendly and supportive. Highly recommend.
I have been going to Neurospace Physiotherapy for the last two weeks and I am so happy with the service that they have been able to provide to me. The staff are incredibly welcoming and helpful and they have been able to help me immensely. I highly recommend this service!
Best physio to go to, the staff are helpful and caring.